Downturn of Health Maintainance Organization Term Paper

A Clockwork Orange: Political Impacts

A Clockwork Orange: Political Impacts When A Clockwork Orange was discharged in the mid 70's it was quickly observed as disputable starting gigantic measures of analysis in America and Britain from prestigious film pundits, government authorities and individuals from preservationist gatherings. In the late 60's Western culture and culture was changing alongside Western Cinema because of the old studio framework crumbling, flagging the finish of Classical Hollywood films.With the ascent of TV into mainstream society and a drop in film industry victories, running from 1947 to the late 60's, it was made evident another and on a very basic level distinctive item was required. A more youthful crowd for film was creating, intrigued by films that mirror their ages encounters, bringing about the making of the wannabe. Movies like Easy Ryder (67), Bonnie and Clyde (67) and The Wild Bunch (69) didn't show conventional qualities and philosophies generally found in Hollywood movies. Rather it in dicated bans as the heroes battling against the more seasoned ages dated perspectives through violence.When A Clockwork Orange was discharged in both Britain and America it was given a X-evaluated declaration just as constrained dissemination regardless of the movies film industry achievement and different honors. Upon the arrival of the film in America, preservationist powers challenged the film being appeared and various American papers wouldn't publicize it. In august 1972 Kubrick pulled back the film from American dispersion for 60 days bringing about a reedited rendition, removing 30 seconds of the most savage material. The MPAA at that point quickly changed the rating from X to R albeit the two variants kept on coursing as the agitation passed on down.However in Britain the discussion of A Clockwork Orange began before its real discharge. In the Mid 60's the underlying content, composed by Terry Southern and Michael Cooper, was dismissed by the BBFC, under government tension, who expressed ‘there is no point perusing the content since it includes youth disobedience of power and we're not doing that'. This for the most part indicated the British mentality towards oversight at that point and pathed the route for the movies future issues. The BBFC anyway in the long run acknowledged a later form of the content because the questionable materials were advocated by the story.The debate proceeded close to its discharge with the Conservative Home Secretary Reginald Maulding requesting to see the film to survey it's perils to British society and a conservative control bunch ‘A Festival of Light' appealed to for the film to be restricted totally. In 1973 the Hastings gathering prohibited A Clockwork Orange in light of the fact that it was ‘violent for the wellbeing of it's own' and had ‘no moral' . In 1974 after a progression of assumed ‘copycat' killings enlivened by the film made Kubrick pull back the film totally from British appro priation. It stayed pulled back for a long time until Kubrick's demise in 1999.

10 Ways to Overcome Cigarette Cravings in 5 Minutes

10 Ways to Overcome Cigarette Cravings in 5 Minutes September 22, 2019 More in Addiction Nicotine Use Nicotine Withdrawal After You Quit How to Quit Smoking Smoking-Related Diseases The Inside of Cigarettes Alcohol Use Addictive Behaviors Drug Use Coping and Recovery When you first quit cigarettes, it may feel as if every waking moment is consumed with one thought and one thought alone: the urge to smoke. If you pay close attention though, youll notice that most cravings last only around three to five minutes. They tend to come off the blocks strongly and decrease gradually until theyre finally gone. The best rule of thumb is to deal with cravings as they come, one by one.?? To do so requires you to interrupt your thought pattern at the moment the craving hits. Simply shift gears and do something entirely different for a few minutes. By doing so, you can redirect your focus from the physical or psychological craving as opposed to sitting there and allowing it to consume your thoughts. Illustration by JR Bee, Verywell There are two types of cravings people experience in the early days of smoking cessation: Physical cravings are your bodys reaction to nicotine withdrawal.?? They are usually experienced as a tightness in the throat or belly, accompanied by feelings of tension or anxiety.Psychological cravings are triggered by everyday events in your life. As a smoker, you will have developed a plethora of cues that signal the need for a cigarette. It may be that you light up whenever you are faced with stress or have developed the habit of smoking when driving, eating, or socializing. When you quit, those subconscious cues can trigger urges that are just as profound as physical ones. Here are 10 simple tips that can help. Go for a Walk Sitting still only allows you to stew in your emotions. Get up and move about. If you can, go outside and take a five-minute walk around the block, breathing deeply as you go. A simple trick is to breathe with your diaphragm rather than your chest (a technique known as belly breathing). Youll be able to get more air in and out of the lungs if you do, and it may even help ease the physical symptoms of craving. Take a Mental Vacation Close your eyes. Now, create a place or situation in your mind that is calming and can divert your thoughts from the discomfort you may be feeling. This is a practice better known as guided imagery.?? It is a stress-reduction technique best done in a room that is quiet and not overly bright. The aim of the practice is to learn how to control your emotions rather than letting your emotions control you. Using Guided Imagery Take a Deep Breath Breathing is one of those unconscious functions we take for granted. But, if you take a few minutes to control the rate and method of your breathing, inhaling and exhaling with mindfulness, it can become a powerful tool to overcome cravings. This is a form of mind-body therapy in yoga known as pranayama in which you focus on the sensation of breathing as you control the pace of your inhalations and exhalations.?? Doing this for five minutes not only has a meditative effect but can leave you feeling calmer and fully refreshed. Drink a Tall Glass of Water We often dont realize how dehydrated we can get during the course of a day. When this happens, it can trigger feelings of anxiety which, in turn, trigger the urge to smoke.?? To this end, if a craving suddenly strikes, do yourself a favor and chug down a tall glass of water. List Your Reasons for Quitting This is a simple affirmation that allows you to overcome your ill emotions with hard intellect. By weighing the pros and cons, you remind that there are benefits and consequences to every action. Writing it down helps reaffirm why you began this journey and what you need to do to succeed. Moreover, putting it on paper will not only clarify your thoughts but prevent you from rationalizing any slips you may experience. (It was only one cigarette.) If you make a habit of penning the list every time an urge hits, such as in a journal or diary, you may even be able to see how much progress you are making. Have a Portable Hobby This is all about distraction. Find something you enjoy doing thats easy to pick up and put down at a moments notice.  You could work a crossword puzzle or read a few pages from a novel. If you knit or crochet, you carry around a simple project to keep your hands busy and away from cigarettes. Avoid action-packed video games or any activity that is more likely to raise your blood pressure than lower it. Anxiety or excitement can be a prime trigger for smoking that you need to avoid rather than incite. Eat a Healthy Snack When blood sugar levels drop, the urge to smoke can seem stronger than ever.?? It can even be hard sometimes to distinguish between the craving for sugar and the craving for tobacco. If faced with the urge to smoke, take the healthy choice and grab a nutritious snack like a piece of fruit, a cup of yogurt, or a tablespoon of peanut butter on a couple of saltines. On the other hand, avoid baked goods, chips, and candy bars that are often packed with saturated fats, high-fructose corn syrup, or refined carbohydrates. Not only will these cause you to pack on the pounds, but they can also send your blood sugar on a rollercoaster ride and make cravings worse. Call a Friend If you are in distress, why go it alone? Instead, take a few minutes to connect with someone you care about. Not only will your spirits be lifted, but your mind will also be distracted away from any thoughts of smoking. Moreover, if you share your feelings with a friend or loved one, you allow them to be part of the solution. Doing so may also lift their spirits, as well. Find Online Support If you cant get away from your desk but are near a computer, you can access a number of smoking cessation forums and read how others have dealt with and survived nicotine withdrawal  in the early days of quitting.?? You can even post a message if there is something specific you want to discuss. Youll be surprised at how willing people are to offer support if you ask. Knowing that someone has experienced the same things as youâ€"and has succeeded in kicking the habitâ€"may be just the affirmation you need to push past the craving. Count Your Blessings Take a few minutes to reflect on all of the things in your life that youre grateful for. Its a simple yet powerful way to pull yourself out of a slump and renew your motivation. A Word From Verywell In the end, it is  important to remind yourself that craving is a call, not a command. By focusing on what really mattersâ€"your family, your friends, your futureâ€"you can reframe the short-term cravings a means to a better end. The important thing is to keep positive. You will get there.

young goodman brown Essay - 1058 Words

Treachery of thy Forest Mary Rowlandson (1636-1711) a puritan women, held as a prisoner by the Native Americans and forced to travel, â€Å"some 150 miles, from Lancaster to Menamaset then north to Northfield and across the Connecticut river.†(10) was not a writer however had her book, A Narrative of the Captivity and Restoration of Mrs. Mary Rowlandson published. The book was released for the, â€Å"public at the earnest desire of some friends, and for the benefit of the afflicted†(5-6) and Young Goodman Brown, a fictional character created by Nathaniel Hawthorne, was written because a few male puritans wanted to publish a story to open up societies eyes and live in a more patriarchal society. Regardless of being a fictional character or a†¦show more content†¦Though they both left due to discrepant dilemmas they both dwelled of their spouses through out their trip. Mary writes, â€Å"I asked him about the welfare of my husband. He told me he saw him such a t ime in the Bay, and he was well, but very melancholy. By which I certainly understood (though I suspected it before) that whatsoever the Indians told me respecting him was vanity and lies.†(13th remove) Likewise, Goodman Brown dreaded the evening he left Faith to the forest on his errand and admits, Poor little Faith! thought he, for his heart smote him. What a wretch am I to leave her on such an errand!† In a time of despair and treachery they both remain nonchalant by simply reminiscing of their fellow love. Mary contemplates of her â€Å"husband and father, and children, and sisters, and friends, and relations, and house, and home, and many comforts of this life,† and Young Goodman Brown thought of, â€Å"Faiths aptly named, thrust her own pretty head into the street, letting the wind play with the pinkShow MoreRelatedYoung Goodman Brown1144 Words   |  5 PagesIn this extract from â€Å"Young Goodman Brown†, Nathaniel Hawthorne uses symbolism, imager y and point of view to depict Goodman Brown’s eventual journey from naivety in man’s purity of faith to recognition of man’s disposition to evil. It reveals Brown’s misplaced faith in man, who is deficient, instead of God. In the dialogue that ensues between the minister and Deacon Gookin, we learn of an impending meeting expecting participants hailing from â€Å"Falmouth and beyond... Indian powows† (HawthorneRead More Young Goodman Brown Essay1048 Words   |  5 Pages The main theme of the Nathaniel Hawthorne’s, â€Å" Young Goodman Brown,† is the struggle between Goodman Brown’s faith, power to resist his own evil impulses and his own doubts within him. It is a story of Young Goodman Brown’s personal conflict over his inner desires and its greater meaning conflict between good and evil in the world. The characteristics of Young Goodman Brown are similar to the life of Nathaniel Hawthorne. Nathaniel Hawthorne had his own doubts about his own Puritan life and beliefsRead MoreEssay on Young Goodman Brown769 Words   |  4 Pagesmain focus of the story â€Å"Young Goodman Brown† by Nathaniel Hawthorne is the triumph of evil over good. A supposedly good man is tempted by evil and allows himself to be converted into a man of evil. This is much like the situation that arises in Hawthorne’s The Scarlet Letter, where two people are tempted to sin and give in thus submitting themselves to the power of the devil. In this novel, the area where the devil resides is strictly parallel to that in â€Å"Young Goodman Brown†. nbsp;nbsp;nbsp;nbsp;nbsp;AsRead MoreYoung Goodman Brown and the Lottery640 Words   |  3 PagesYoung Goodman Brown and the Lottery Symbolism Use In: Young Goodman Brown and The Lottery The authors, Shirley Jackson and Nathaniel Hawthorne, both frequently use symbols within their stories The Lottery and Young Goodman Brown. Symbols are utilized as an enhancement tool to stress the theme of each story. Hawthorne uses names and objects to enhance the theme, and Jackson mainly utilizes names to stress the theme, although she does have one object as a symbol of great importance to the themeRead MoreYoung Goodman Brown Analysis876 Words   |  4 PagesHawthorne’s story, â€Å"Young Goodman Brown,† appears to be a story about original sin with a lot of symbolism tied in to make it an allegory. An allegory is a story that can be interpreted in different ways to find the hidden meaning behind the symbolism in the story. The three things focused on throughout the short story i s Faith, the forest that Goodman Brown takes his journey through, and the staff, which the old man who leads Goodman Brown on his way carries. The short story, â€Å"Young Goodman Brown,† uses severalRead MoreSummary Of Young Goodman Brown 1278 Words   |  6 PagesCharles F. Harris Kevin R. Martin ENG 102 T April 16, 2015 Young Goodman Brown Most people think that the majority of people walking the face of the earth are morally good with a few bad apples here and there. In the short story Young Goodman Brown, Nathaniel Hawthorne uses setting, characters, and plot to show how everyone can be drawn out of their usual character when they are governed by their evil desires. In this story, Hawthorne uses setting to show how people that commit evil will try andRead MoreYoung Goodman Brown Essay931 Words   |  4 PagesYoung Goodman Brown: Good versus Evil Throughout Young Goodman Brown and other works of Nathaniel Hawthorne, the themes of sin and guilt constantly reoccur. Like many authors, Hawthorne used events in his life as a basis for the stories that he wrote. Hawthorne felt that ones guilt does not die with him/her but is rather passed down through the generations. Hawthornes great-great uncle was one of the judges during the Salem witchcraft trials. Hawthorne felt a great sense of guilt because ofRead MoreAnalysis Of Young Goodman Brown 1285 Words   |  6 PagesPerceiÃŽ ½ed through the archetypal lens, the short story, Young Goodman Brown, by Nathaniel Hawthorne asserts the uniÃŽ ½ersal idea that eÃŽ ½il lurks within eÃŽ ½ery man. Taken as a whole, the work conÃŽ ½eys that humanity can easily fall ÃŽ ½ictim to innate selfish instincts as well as society’s damaging influences. The main character, Young Goodman Brown, treks on a journey that challenges him to uphold his innocence and his belief in a decent mankind as h e discoÃŽ ½ers corruption in people. The allegory—a storyRead MoreYoung Goodman Brown Essay1291 Words   |  6 PagesYoung Goodman Brown Goodman Browns actions in the story, Young Goodman Brown, are a key element to this storys theme. The author uses Goodman Browns movement in and out of the forest, as a method of symbolizing the theme of a symbolic journey into the depths of consciousness. As the hours of the night pass, Goodman Brown travels farther into the forest, and deeper into the depths of consciousness. This theme is present in many passages of the text. The story begins with the line, YoungRead More Young Goodman Brown Essay441 Words   |  2 Pages Young Goodman Brownquot; tells the tale of a young Puritan man drawn into a covenant with the Devil. Browns illusions about the goodness of his society are crushed when he discovers that many of his fellow townspeople, including religious leaders and his wife, are attending a Black Mass. At the end of the story, it is not clear whether Browns experience was nightmare or reality, but the results are nonetheless the same. Brown is unable to forgive the possibility of evil in his loved ones and

The Body in Western and Non Western Cultures - 949 Words

How do people view the body? The answer varies from location, religion and culture. How western cultures view the body and how the body is treated (our body and others) are different from how non western cultures view and treat bodies. We can see the differences in the western and non western bodies in such works as Anne Fadiman’s account of a Hmong child in America and in articles like Genital Surgeries: Gendering Bodies. Along with the many differences between western and non western thoughts there are also several similarities. Especially when it comes to metaphors of the body. The generalized western opinion of the body is that it is akin to an object. Like a car the body is composed of several diverse aspects. From a medical†¦show more content†¦Women find â€Å"that natural female genitals are unclean and ugly and the surgeries create a more pleasing, smooth, and ‘feminine’ genital area† (page 95 Genital Surgeries) For many women practicing genital surgery it is a form of cosmetic surgery. It has the same purpose (to make the body look appealing) and some of the same risks (excessive bleeding and tearing) as many cosmetic surgeries used in western cultures. Although many western cultures denounce these practices as being barbaric and unfair these western cultures actually practice genital surgery on children. For example, many baby boys in the United States are circumcised at birth for both aesthetic reasons and for health concerns. Children born with both male and female genitalia are seen as medical emergencies and surgeries to correct this anomaly are done as soon as possible. The western and non western view of the body is very different. As we infer from comparing the western view of the body to the Hmong view of the body there are many ways to view the body than the one we were brought up to believe. However, we can also see from western metaphors and Hmong metaphors that a sick body is recognized by most people as being sick. We are also able to see with genital surgery that although society standards are different for every culture each culture uses surgery as a way to enhance the body and make it more pleasing to look at. Even with drastically different views of theShow MoreRelatedMedia Consumption Of Non Western Countries1414 Words   |  6 PagesMedia Consumption in Non-Western Countries The usage of media in Non-Western countries has been spreading as technology and social media have become the focus for most teenagers and young adults. Contrary to the assumption that Western countries are the only nations that have a population obsessed with media, statistics have shown that other developing countries are experiencing a significant increase in advanced technology usage such as using smartphones more frequently along with internet usageRead MoreBinge Eating in Non-Western Cultures1038 Words   |  5 Pageseating disorders in non-Western cultures in general is scarce. Very few studies address disordered eating in cultures outside of the Western and Westernized world. This could be because of the perceived lack of eating disorders in non-industrialized countries or even because there is an overwhelming amount of concern over eating disorders in Western society. However, there have been several studies done on binge eating and dietary restraint in non-western citiz ens and in non-Caucasian women in theRead MoreEating Disorders1328 Words   |  6 Pagesas a Western phenomenon due to the fact that non western countries did not have such a wide variety of food available to them. This perspective is now changing. Individuals in other countries (non-western) have been diagnosed with eating disorders as well, however it is not as frequent as the United States or Canada for example(Barlow et al., 2012). 　　The purpose of the paper is to describe the ways in which eating disorders began in the western world, but were slowly adapted to non western countriesRead MoreDifferences in Relationships Between Western and Non-Western Cultures901 Words   |  4 PagesDifferences in Relationships Between Western and Non-Western Cultures Most of the research on interpersonal attraction has been carried out in Western societies, especially the United Kingdom and United States. This limitation is very important as it argues that the behaviour and communication need to be understood within the context in which they occur, and this context considerably differs from one culture to another. Therefore we can readily accept that there are large Read MoreThe Scientific Study Of Personhood1419 Words   |  6 Pagesintellectual movement in Western Europe called Enlightenment (Nurazzura et al, 2014: 155). Enlightenment scholars criticized the previously held notion that empirical knowledge is consistent. Enlightenment movement provides intellectual with a freedom to raise and discuss many philosophical ideas such as the place of man on earth, the relationship between nature and human and personhood (Nurazzura et al., 2014: 156). They question many of the values and practices of western societies such as slaveryRead MoreAnorexia Nervosa And Its Influence On Society1373 Words   |  6 Pagesmostly present in western countries. Anorexia nervosa has been increasing over years. Women are more affected by anorexia nervosa than men. (Makino, Tsuboi Dennerstein, 2004). Anorexia Nervosa is defined as people starving for food as they are afraid to put on weight .People a dopting the western culture find their ideal body type as slim, so they need to do exercise and should not eat fat to stay slim. Mass media has contributed a lot in influencing women in the western culture and is contributingRead MoreThe Spirit Catches You and You Fall Down - Anne Fadiman Essay examples1611 Words   |  7 Pagescommon characteristics, and challenges, of health care today: the need to achieve a working knowledge of as many cultures as possible in health care. The Hmong population of Merced, California addresses the collision between Western medicine and holistic healing traditions of the Hmong immigrants, which plays out a common dilemma in western medical centers: the need to integrate modern western medicinal remedies with aspects of cultural that are good for the well-being of the patient, and the beliefRead MoreWestern Self And Non Western People766 Words   |  4 PagesHowever, the tendency of denial of the idea of self to non-Western people is evident in sev eral other Western anthropologists. Louis Dumont (1985:94) characterizes the Western conception of self with individualism and the non-Western with wholism (the paramount value lies in society as a whole); especially Indians deemphasizes individuality, he observes (1980:185, 231-239). According to Richard A. Shweder and Edmund J. Bourne (1984:190), Western self is egocentric contractual, while the self of otherRead MoreTattoos Have Different Meanings Or Significance1615 Words   |  7 PagesIn various societies, tattoos have had different meanings or significance. They have been popular for thousands of years in different cultures, as a common form of body modification. They can be symbolic of one’s self-expression, ‘a mark of individuality’, and body alteration as a compelling symbol. (Tiggemann Golder, 2006; Patterson Schroeder, 2010 as cited in Atik Yildirim, 2014). Tattoos have been around for so many years that its existence is unclear thus its origin remains a debate inRead MoreEssay on The Fear of Fat Criterion Within the DSM IV1626 Words   |  7 Pages As our society is bombarded with the images of manufactured beauty and â€Å"thinness†, conversations increasingly center on dieting and body dissatisfaction. The media advertises weight loss products in the form of pills, drinks, surgery, fitness equipment and support groups to mold individuals into the proposed ideal form. This evidence alone suggests a strong case for the possibility of a pathological fear of fat. Is this fear, however, the driving force behind all cases of anorexia

Amish Culture Free Essays

This means that the husband has control over his wife and the decisions and orders he makes are the ones that she must stick by. Amiss women also are the primary caretakers of the home and also school the children. While this Is not the case In Australian culture; In most cases both men and women are seen as equals In Australian culture even though men (In certain cases) are paid more than women. We will write a custom essay sample on Amish Culture or any similar topic only for you Order Now Marriage Isn’t required; It’s something two people In the Australian culture choose to do. When a couple chooses arraign they still have equal rights In the relationship and both can make decisions together. Females in the Australian culture are responsible for more decisions and men are now taking on more chores and other chores that were traditionally viewed as female roles. The Amiss culture is based on simplicity and religion, their lives are made to be as simple and natural as possible whilst obeying the bible at all times. In the Amiss culture women are to wear solid colored dresses that cover most of their kin, an apron and bonnet with their hair tied back and no Jewelry is to be worn. Women are not to tempt men as their natural beauty and simplicity is what attracts an Amiss man, Amiss men wear long pants and shirts, hats and grow beards. In the Amiss culture they do not allow photographs to be taken of them because they believe that drawing attention to them is a sin. The Amiss aim to maintain farms and earn their money through their farms as a lifestyle and an occupation. Whereas, Australian culture is largely made up of individuality and opportunity. Being different to one another and standing out is encouraged, dress code in the Australian culture is entirely made up on what one feels like wearing. Hair color, the way one dresses and the jewelry worn is up to a person to express themselves. Every day in the Australian culture there are new opportunities and different paths that lead to deferent ways of life, every day can be completely different to the one before. Amiss are ultra conservative Christians who try to follow the Bible instead of worldly society around them. The bible is the Mamma’s major source of power and authority and Amiss communities are influenced by their church with minimal Influence from the ‘English World’ (outside world) with other religions being unaccepted. At the age of 14-16, a child gets to decide whether they would Like to be baptized back Into the Amiss community or Instead leaves the community to Join the English World at the opportunity of a Reemergence. Most decide to enter the Amiss community with a baptism but If they do not they are shunned from their previous community. If baptismal vows are broken then that leads to a member of the community to being shunned. When a member of the community Is shunned It means that they have been excommunicated with the church so that means that they cannot eat or ride with Shunning is a way of punishment to the Amiss for breaking rules because the Amiss community is all that one has after being baptized and being shut out from everything and everyone you love makes them learn their lesson. Males in the family are the main sources of power, as fathers are the primary authoritative figure. Decisions are made solely by the father with authority rarely changing. Australians are worldly, all religions are accepted and in most cases in a family both parents have power, authority and decision making over the family. Not all Australians are Christians or are religious at all in that case, meaning that not everyone is baptized. Even if someone in the Australian culture is baptized does not mean that they have to live by the bible. Each Australian has the opportunity to live whichever way they would like to including their religion, occupation and status. How to cite Amish Culture, Papers

Tesco Customer Service Essay Example For Students

Tesco Customer Service Essay Tesco Customer Service Essay Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base, a company is at an enormous disadvantage. Todays world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitors is to provide extra service to satisfy and delight their customers, which can retain them and also gain new customers. We will write a custom essay on Tesco Customer Service specifically for you for only $16.38 $13.9/page Order now Therefore the achievement of customer satisfaction must be a major objective in all organisations. To achieve customer satisfaction, an organisation has to provide high quality products and also provide a excellent customer service. When the service and product that the company provided is good, they can obtain customer loyalty. The customers will go again and again and would probably tell their friends. In return, the company can gain lot of customers. Moreover, by this mouth promotion, the reputation of the organisation can be enhanced. And this organisation will soon achieve an increase in market share and profit. Aims of investigation Tesco is aim to provide the best possible value for their customers money. And they state that they are determined to offer quality products, good services, attractive stores and low prices to their customers. The investigation is to find out are they meeting these aims and how they meet these aims. Through the investigation I will compare their cost with other supermarket, their store environment, their staffs skill, services and their products quality. This can help me to find out are they meeting their aims and what they are doing badly. I also will search for the background of Tesco and found out all the useful information for this assignment. The investigation can help me provide evidence, true information and do the assignment easier. Structure Part one of my assignment is the research of the customer service practices in tesco. I will talk about the customer types, the customers needs, the organisations aims and policy and my conclusion. In this part, I will put some of the information in table and bullet point. Therefore the points are more clearly. The second part of this assignment is about the way of improvement to customer service. In this part, I will write in assay. The main customer in Tesco Tesco is a well-know international supermarket, and it sells a variety and huge range of products. Therefore, many different types of customer will visit Tesco. General public is the main group of customer of Tesco. General public mean anyone who might need the products or service. Everyone must need to visit the supermarket to buy some necessary products (e.g. food and milk). And many restaurants and take away shops will also buy their material in supermarket. Therefore, everyone also can be the customer of Tesco. We can always see male, female, families, and mothers with kids, single, disables, and students shop in a supermarket. Each of them have different needs and expectations, so Tesco have to provide a lot of facilities and a good customer service plan to meet all of their needs. The common needs and expectation of external customers: Information :The external customers of Tesco always expect the goods to be of high quality. They want to obtain the information on goods to know that it is of a high quality and they have to clarify and query detail. Honest dealing: The customers may need to ask for a refund if they are dissatisfied with the goods and make sure they can make a complaint. .ucf54957b88458475b10ac6ed2b6157de , .ucf54957b88458475b10ac6ed2b6157de .postImageUrl , .ucf54957b88458475b10ac6ed2b6157de .centered-text-area { min-height: 80px; position: relative; } .ucf54957b88458475b10ac6ed2b6157de , .ucf54957b88458475b10ac6ed2b6157de:hover , .ucf54957b88458475b10ac6ed2b6157de:visited , .ucf54957b88458475b10ac6ed2b6157de:active { border:0!important; } .ucf54957b88458475b10ac6ed2b6157de .clearfix:after { content: ""; display: table; clear: both; } .ucf54957b88458475b10ac6ed2b6157de { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ucf54957b88458475b10ac6ed2b6157de:active , .ucf54957b88458475b10ac6ed2b6157de:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ucf54957b88458475b10ac6ed2b6157de .centered-text-area { width: 100%; position: relative ; } .ucf54957b88458475b10ac6ed2b6157de .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ucf54957b88458475b10ac6ed2b6157de .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ucf54957b88458475b10ac6ed2b6157de .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ucf54957b88458475b10ac6ed2b6157de:hover .ctaButton { background-color: #34495E!important; } .ucf54957b88458475b10ac6ed2b6157de .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ucf54957b88458475b10ac6ed2b6157de .ucf54957b88458475b10ac6ed2b6157de-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ucf54957b88458475b10ac6ed2b6157de:after { content: ""; display: block; clear: both; } READ: Mersault-Sisyphus EssayServices :Customers want to have a polite and good customer service provided for them. Some elderly and disable people may need the delivery service. Environment:Customers like to shop in a safe and comfortable environment and they want to have a shop forecourt where they can load goods in a safe area with no heavy traffic. Well-packaged products:Customers like to buy the products which are well- packaged and with no damage on it. Payment facilities:Customers want the company to provide a variety of payment facilities. (E.g. credit card, cash) so they can pay for the goods easier. Facilities:Customer may need a rest place and toilet when .